We gave the OK but my husband took photos of all of our stuff earlier than we left. I tried to call the customer service number however was knowledgeable that they had been out of the US and I needed to speak to someone on site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that someone would make it right ultimately. My husband additionally tried to speak to Caesar’s Rewards, , they usually solely pointed out what the supervisor looked like so we could ask to talk to her once we made to the entrance of the line.
- When we woke Monday I needed to jump int he bathe.
- My husband also tried to talk to Caesar’s Rewards, , and they only pointed out what the supervisor seemed like so we might ask to talk to her as quickly as we made to the front of the line.
- This evaluate is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on evaluations.
- Review tags are at present only obtainable for English language reviews.
- We waited the the rest of the night for the Engineering Manager to point out up with his «rationalization or apology» however you guessed it, no show.
- The «complaint name» obtained by way of to somebody, the next day about 24 hours later and provided us a $50 food credit to any of their Caesar’s owned restaurants.
- Initial impression was the room was very nice but the TV did not work.
So we known as right down to the entrance desk to allow them to know, to no avail bc they did not show or contact us back either. The «grievance call» got by way of to someone, the following day about 24 hours later and provided us a $50 meals credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual particular person to meet with and we could not probability missing our flights over one other disappointing customer service experience, so we had been pressured to used the self kiosk to check out. We will NEVER recommend the Flamingo to anybody for something. We appreciate you taking the time to provide your suggestions, Lisa. Your comments have been shared with the appropriate staff for their enter and a focus. We value your patronage and hope to sit up for welcoming you again.
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Review tags are presently only out there for English language critiques. This evaluate is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on evaluations.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
However, I did call in regards to the lack of hot water and one way or the other they made some adjustment and obtained the water warmer inside a few hours. I did not complain in regards to the different things in the room. This business uses dirty roulete tools provided by Tripadvisor to encourage and collect guest reviews, together with this one. Thank you for taking the time to share your expertise with us, John! We can’t wait to welcome you back for an additional great time at Flamingo Las Vegas quickly.
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I inform the employee that we need to converse to the manager, and gesture to the blonde girl that was pointed out to us, but she sees me, turns on her heel and walks the opposite way. We inquired what might be carried out concerning the TV problem and she or he provided to «upgrade us» to a room with an analogous view. I known as the customer support line once extra to see if there was ANYONE else that I could communicate to and all I acquired again was an unapologetic, monotone, girl that supplied to file a criticism for me. We waited the rest of the evening for the Engineering Manager to show up along with his «rationalization or apology» but you guessed it, no show.
Not One Of The Best – Flamingo Las Vegas Hotel & On Line Casino
This just isn’t the Flamingo I even have stayed at and loved in the past. Thinking we wouldn’t be within the room a lot, we decided to simply make-do. When we woke Monday I wished to jump int he shower. Water barely warmed up, so I took a quick one. I don’t usually name and complain because I don’t desire them thinking I am on the lookout for any freebies.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
We are planning a giant group journey (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo because of its location and my good experiences there in the past. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) similar in price but much cleaner and not in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something comparable in worth but trying a lot better. Until some adjustments happen, I will not recommend this place to anyone. I did notice that a number of the buttons int he hallways for the elevators did not work.
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday evening and nonetheless needed to wait in line for nearly an hour to use a self check in kiosk. Initial impression was the room was very nice however the TV didn’t work. We were suggested to verify in w the entrance desk within the AM, which we did. They requested if it was ok to enter the room whilst we have been gone for the day, sightseeing.
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We respect you taking the time to offer your feedback, Timgerkman2021. We respect you taking the time to provide your feedback, Saleslady730. We recognize you taking the time to supply your suggestions, Katie. Roulette vendor was mean and took her sweet time rearranging chips. Other individuals walked away from the desk due to her horrible angle. This was my third and final time staying at the flamingo.